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Last updated: 01/01/2026

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This Privacy Policy explains how Peak Heating & Cooling, LLC collects, uses, and protects your information when you visit our website hosted on Wix.com (the "Website"). This policy applies only to information collected through this Website and not to information collected offline or through other channels.

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1. Information We Collect

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a. Information You Provide to Us

When you use our Website, you may voluntarily provide personal information, including:

• Name

• Email address

• Phone number

• Service address

• Details submitted through contact forms or service request forms

We collect this information only when you choose to submit it to us.

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b. Automatically Collected Information

Our Website, hosted on Wix, may automatically collect certain information such as:

• IP address

• Browser type and device information

• Pages visited and time spent on the Website

• Referring and exit URLs

This data is collected through cookies, analytics tools, and standard server logs provided by Wix.

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2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and service requests

• Schedule and provide HVAC services

• Communicate with you about appointments or estimates

• Improve our Website and customer experience

• Comply with legal and regulatory obligations

We do not sell your personal information.

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3. Website Hosting and Third-Party Services

Our Website is built and hosted on Wix.com Ltd. Wix provides us with the online platform that allows us to present our services.

Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall.

We may also rely on limited third-party services provided by Wix, such as website analytics and form handling.

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4. Cookies and Tracking Technologies

Wix uses cookies and similar technologies to:

• Ensure the Website functions properly

• Analyze Website traffic and performance

• Improve user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some functionality of the Website.

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5. How We Share Your Information

We only share your personal information when necessary, including:

• With Wix and its service providers to operate the Website

• When required by law or legal process

• To protect our rights, property, or safety

We do not share personal information for marketing or advertising purposes.

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6. Data Retention

We retain personal information only as long as necessary to respond to your inquiry, provide services, or meet legal requirements.

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7. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to the personal data we have about you

• Request correction or deletion of your data

• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

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9. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

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11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Peak Heating & Cooling, LLC
Email: Office@peakheatcool.com
Phone: 1-360-318-7232